Look up patients.

After you have logged in, you will see a patient search window like below.

Type in the last name first, followed by a coma, a space and then the patients first name.
eg: (Day, Jason)

Troubleshooting

Sometimes, your search returns you with errors or no results. Here’s what you can do.

  • Search with parts of the name. eg: instead of “williamson, david”, you could search for “williamson, d” or “wil, dav”. This will help you overcome spelling discrepancies that happen between two clinics
  • Make sure none of the the filters in the red box are ticked
  • Make sure the period view is set to “All Dates”. TIP: if you are unsure of the patient’s spelling but knew that the patient was seen within the month, then leave the patient name field empty and search under “Last 31 days”

Access scans of your patient that was requested by another referrer

Learn the basics of InteleViewer